December 2, 2022

The FBI was not approached to assist in a hacker’s intrusion causing a computer network failure at UTEP


UPDATE, March 9: The University of Texas at El Paso did not ask the FBI for help with a devastating hacker attack that shut down campus computer systems for days.

FBI Special Agent Jeanette Harper told El Paso Matters that UTEP had not contacted the FBI El Paso Division for help.

“UTEP has not contacted our office regarding the failure of their network systems. Our office is ready to provide resources if and when UTEP decides they need our help, ”Harper said.

UPDATE, March 8: After UTEP servers for email and other university sites went down since Friday due to a hacker attack, the university said on Monday it was able to restore Blackboard, the platform. educational form that allows students to submit homework and meet for online lessons, save and run.

Nonetheless, the students worried about the time they had wasted working on class homework over the weekend.

“It’s stressful because we don’t know what’s going to happen with our classes. Most of us are assigned to work on the weekends. We don’t know if they’re going to give us an extended deadline, we don’t know for those of us who have to take tests how it’s going to affect our scores and we’re just trying to, you know, survive that little blackout ” said UTEP graduate student Claudia Flores.

“It’s nerve-racking and I get anxious about my homework and my grades are very important to me. When he stopped, I was worried and anxious to ask other students if they were getting the same thing, and then we had this great show. They are also nervous. I’m pretty sure UTEP is doing its best right now, ”added Mary Elizabeth Chavez, second year UTEP student.

UPDATE, March 7: UTEP officials announced Sunday evening that a hacker attack was responsible for a campus computer network outage that first surfaced on Friday and remained a problem days later.

No personal information was reportedly disclosed in what the university tweeted as an “unauthorized and potentially malicious intrusion into our campus network.”

The university said tech staff had been working through the weekend to restore their systems one by one and were trying to get online education back on track by Monday morning – although it was unclear on Sunday night if that would happen.

Due to the outage, UTEP said faculty should “adjust deadlines and classes accordingly” for students.

Officials also said “all faculty, staff and non-essential students are expected to work from home on Monday.”

ORIGINAL REPORT, March 5: EL PASO, Texas – A computer network outage caused problems at the University of Texas at El Paso campus on Friday, officials said.

What has been described as a “campus-wide network” problem had closed access to email and other computer systems on campus, the university tweeted.

The outage also resulted in the closure of UTEP’s Covid-19 walk-in test sites, officials said.

The cause of the outage was not indicated and the university said its Internet Technology (IT) department was working to resolve the issues – although no time estimate for a fix was immediately provided. .

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